Language Assistant can be used for any communication process between an agency and its clients:
· With members of the public - for general enquiries (e.g. "front-desk" scenarios)
· With claimants - for benefit claims, interviews, applications, form completion, change of details and investigations
· In Mobile Scenarios - at different desks in an office for ease of use where needed
· At Information Points - located wherever required
For example, see how Language Assistant can be used in Jobcentre Plus locations by following the link below:
Language Assistant for DWP/Jobcentre Plus (pdf) (click to view pdf in a new window, right-click to download)
To contact us for more information please follow the 'contact us' link above.