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Communicate in ANY Language | Automate Communication Processes
Deliver Multi-Lingual Self-Service with NO COMPUTER TRANSLATIONS
What is Language Assistant (LA)?
Language Assistant (LA) is a new type of language product - called "Conversation Automation" - which combines the best of human translation and interpreting (accuracy, quality, standards, legal compliance) with the best of hi-tech delivery (much less expensive, much faster & easier) without any compromise on quality.
LA works in any languages that you need, using either a desk-top PC, mobile phone, tablet or kiosk (for self-service) or by phone, without using unreliable 'computer translation'.
Your conversations/processes can be as simple or complex as required (and can include audio, sign languages and video content if required, as well as text).
LA automatically identifies an individual’s language and delivers your conversation/processes to them in their own language, reporting and logging all of your communications and their responses at every step, in English.
(LA uses certified, quality-assured, standards-compliant human translations - it does not use 'computer translations' which are notoriously unreliable, uncertified and inaccurate).
· Operators/Agents interact entirely in English · Customers/Clients interact entirely in their own language · 50%-90% less expensive · 2x-4x faster than using interpreters
Examples of where LA can eliminate interpreter costs and improve process delivery include:
For Police:· Police-Station Front-Desk · Custody Suite Management · Vehicle Impound/Release.
Government:·Enquiries ·Benefit Claims ·Queue-Management/Triage
Agencies & NHS:·Border Control ·Jobcentre Plus (DWP) ·Hospitals and NHS Trusts
Because LA is designed to operate multi-lingually with any of your processes, these are just a few examples.
View/Download Further Information:
Please see the links on the left for information on your specific area of interest.
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